Essential tips for choosing a quality installer: what to look out for

Years ago, an unexpected knock on the door usually meant one of two types of callers – a member of a religious group or a double-glazing salesman.  

Thankfully, our industry has a much better reputation now than in the past. Thanks to online review sites and social media, companies can be easily checked out for high standards and quality workmanship.  

Despite this, it can still appear a minefield knowing who to choose to install your windows, doors or conservatory. After all, these aren’t small jobs that can be done by your local repair man in a couple of hours. A lot is at stake – you want a quality product that will last for many years and not let you down, and you also expect your installer to turn up on time, be polite and do the work they have been asked to do with little or no hassle.  

At Premier Windows and Doors, we pride ourselves on providing top-quality products and service to customers across the Buckinghamshire area and beyond. We’ve been in business for over 30 years and it’s fair to say that, by now, we know what we’re talking about. So here are our top tips for choosing a quality installer:  

Reputation, reputation, reputation  

These days, companies stand or fall by their reputation. Social media has ensured that the world will hear about your activities, for better or worse, and therefore customer service has never been so important. A reputable installer will be on at least one ‘review-a-trader’ site (Premier Windows and Doors belongs to Which? Trusted Trader) and the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), both of whom count Premier as members.  

Don’t take our word for it….  

Ask the installer’s customers! A reputable company will be happy to put you in touch with bona fide customers who can vouch for quality work. Also, a good indication of quality installation can be found in any customer reviews on the installer’s website. We regularly update reviews on our site, which can be checked against the ‘trusted trader’ sites they originated from. If you’re reading reviews like ‘Such a professional service, I won’t hesitate for a second to recommend Premier Windows’ or ‘Very happy with the windows and door from Premier. They were understanding and patient with all my questions prior to my order’, you know you’re in good hands that work with quality products.   

Local knowledge  

Having a company on your doorstop that knows and understands the area is worth its weight in gold. Home improvement installers like Premier have operated in the area for many years and have worked on all kinds of properties in the Buckinghamshire and Hertfordshire area, including period homes, luxury apartments, townhouses, new-builds and quirky country cottages. Installers like ourselves know what works best with a variety of local styles and materials, and we can advise you accordingly – assuring peace of mind throughout the whole installation process.  

Trusted Partnership 

With our focus fixed on our customers’ best interests, we work in collaboration with Crown Conservatories, Windows, and Doors to help provide affordable windows, doors, and conservatories that refuse to compromise on character or efficiency. Committed to 100% customer satisfaction, our joint home improvement projects allow for premium quality and service that is exclusive to our customers and their unique individual needs. 

Guaranteed Products  

Dedicated to providing quality service for over 30 years, all our window, door and conservatory products come with a 10-year insurance backed guarantee. This further provides access to our devoted after-care services that uphold the best quality and standards of care for your new home improvement product. 

A physical showroom  

Even in this online world, being able to see in person what you think would suit your home improvement plans is a great way to help you on your journey to upgrade your home. There’s just no substitute for getting a real feel for what you might like, plus you also get to….  

Meet our team  

Whether you call into our showroom or contact us by phone, you know you’re speaking to staff from the local area who can answer your queries and share our local knowledge with you. This way, you get a personal service from start to finish, knowing that someone is fully aware of your project and can update you on its progress from start to finish.   

Are you interested in improving your home? Get in touch with Premier Windows, your local home improvement specialists today. We are available to call on 0800 854 353 or contact us online.